If you're experiencing issues with the app not working or unable to generate scripts, this may be due to running an outdated version of Vidgenie that's incompatible with our latest release.
Follow these simple steps to update to the latest version:
1. Refresh Your Browser
Simply refresh your current browser window
This will trigger the download of the latest app version
2. Wait for Update Notification
Allow 30-60 seconds for the process to complete
You should see a popup message stating "A new version of the app is available"
3. Apply the Update
Click the "Update Now" button in the popup
Your browser will refresh one more time to complete the update
4. Verify the Update
Once the refresh is complete, the app should work normally
You can now continue using all Vidgenie features
If you continue experiencing problems after following these steps, please contact our support team at support@vidgenie.ai for additional assistance.
